The teller, described as a Black pregnant woman, attempted to complete the transaction on her end, but instead of it being processed, an alert went off and prompted her to tell her supervisor that Coogler was trying to rob the bank, prompting them to call the police.
The officers arrived and detained two individuals waiting for Coogler at his SUV. All three men were placed in handcuffs and arrested. However, the officers recognized that Coogler had committed no crime.
Because of the mix-up, he took down the badge numbers of the arresting officers. Coogler recently talked about the mistake, saying, “This situation should never have happened. Bank of America worked with me and addressed it to my satisfaction. And we have moved on.”